England V South Africa International T20 Hotel Guest Guide

Downloading Your Tickets

Your tickets will be distributed to you via the Lancashire Cricket Tickets app. If you have not used this app previously, you will need to download it from your relevant smartphone app store.

Once you have downloaded the app, please enter your e-mail address at the log in screen (this must exactly match the email address that is receiving this message) and you will receive an email verification code to confirm your email address.

Your tickets will automatically appear once you have logged in. If all of the attendees within your party are all arriving at the ground at the same time, you are more than welcome to retain all of the tickets on one single device to be scanned when entering the ground. Alternatively, you can also transfer each individual ticket to each attendee’s email address so that they have their own tickets on their own devices. They will need to download the app on their own smartphone and ensure they are logging in using the same email address that has been used for the ticket transfer.

If you download your tickets using the portal, you will have been advised of these instructions separately.

Please note - if you have any issues with your tickets on the match day, please visit the ticket office on the corner of Brian Statham Way.

Wristbands

Wristbands will be issued during check-in and these will be needed to gain access to and from the hotel, and through security check points. We will be hotel residents only throughout the IT20 (sadly, no non-residents will be permitted access to the hotel). Your wristband should be worn at all times and if lost, it won’t be replaced. 

Bedrooms

A reminder that no glass is permitted on the bedroom balconies.

Bedroom balconies are only for the number of guests booked in allocated room. Security during the match will highlight the bedroom balconies that have more guests than the allocated number and these guests may be asked to leave.

Bag searches

Bag searches will be in operation upon arrival at the ground and will continue throughout the match day, so that we may provide a safe and secure environment for you. 

Flags

If you wish to bring a flag to show your support, please ensure that you have a valid fire safety certificate which is available from the manufacturer.

If we identify any flags, you will be asked to provide this information. If you are unable to do so the flag will have to be removed. Any flags that are covering fixed notices or signage will be asked to be relocated / removed. 

Check-in - from 3pm

Check-out - 12pm

Hotel guests do not need to book parking at the venue.

We strongly recommend that guests utilise the public transport options nearby to avoid any delays arriving or departing from the venue. If you require car parking, you will need to arrive before 5.30pm as Talbot Road and Brian Statham Way will be closed to vehicles from 5.30pm and won’t reopen until 6.30pm. To gain access to the hotel car park you will need to approach the road closure and your name will be on the entry list.

If you arrive during the closure time of 5.30pm – 6.30pm parking in the nearby area can be found on: https://www.yourparkingspace.co.uk/ charges will apply.

There will also be no vehicle movement during egress from 9pm - 10pm as both Talbot Road and Brian Statham Way will be closed to vehicles. Please note that these times are subject to change based on safety regulations and the state of play.

Breakfast will be served in The Edge between 7am and 11am.

If you wish to dine with us in the evening, The Garden Grille will be open for dinner service between 5pm and 10pm each day.

Please click here to view the stadium map. 

Emirates Old Trafford

Lancashire Cricket Club

Talbot Road

Manchester

M16 0PX

By Train:

Greater Manchester's rail connections mean it's easy to get here.

Manchester Piccadilly, and Victoria both have access to The Metrolink, that will take you directly to the ground.

To plan your journey via train, please click here

By Bus:

Emirates Old Trafford is easily accessible via public transport.

Greater Manchester has an extensive bus network operated by different commercial bus companies. To plan your journey via bus, please click here.

Please note: The individual operators will always have the latest information about your service.

By Metrolink:

If you are travelling via the Metrolink, the Old Trafford stop is located directly behind Emirates Old Trafford and is just a two-minute walk away from the front gates.

To plan your journey via Metrolink, please click here.

All our hospitality suites have lift access.

If you require assistance on the day, please speak to one of our friendly stewards.

Show your support for the Red Rose!

You can pick up your official Lancashire Cricket and England Cricket merchandise from the official Lancashire Cricket Store before, during or after the game.

The Lancashire Cricket Store is located just behind Lightning Stand C or you can drop by the pop up store at the front of the ground in the Fan Village. If you don't feel like missing any of the action, you can always visit lancashirecricket.co.uk/store

Click here to view terms and conditions. 

If you have any further questions about your hotel stay please contact our hotel team on [email protected]