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Venue Safety Protocols

Behind-Closed-Doors: Venue Safety Protocols

Following the news from the England and Wales Cricket Board (ECB) which announced plans to host behind-closed-doors matches at our iconic stadium, subject to UK Government clearance, we have enhanced our safety and security protocols across our 17-acre multi-purpose venue in line with UK Government, ECB and West Indies Cricket standards.

The ECB has recognised Emirates Old Trafford as a venue which is capable of delivering such unique events to industry-defining standards, which will better prepare us for when business resumes and we are able to welcome guests and visitors back to Emirates Old Trafford. The series of behind-closed-doors matches will also enable us to rigorously test these protocols to outline any areas that we need to adapt and update.

The safety protocols, which have been put in place in line with UK Government guidelines, will be subject to ongoing review during the period of behind-closed-doors international matches, and will be used to guide the safety of our future event delivery. If you would like to talk to our team about how we are implementing our safety protocols and what this means for future events at Emirates Old Trafford, please fill out our enquiry form.

  • Safety Measures and Procedures: Emirates Old Trafford

    Safety Measures and Procedures

    The safety protocols, which are currently in place for the behind-closed-doors international matches, will be subject to an ongoing review in line with UK Government to ensure the safest protocols are implemented for when the venue re-opens to the public.

    The safety measures and procedures that are currently in place are:

    • Health Questionnaire: Daily Health Questionnaire submitted by all staff prior to entry via an online app
    • Hilton CleanStay: Hilton CleanStay program, a hotel industry-defining cleaning standard, implemented across Hilton Garden Inn Emirates Old Trafford
    • Deep Cleaning: All suites are subject to rigorous deep-cleaning procedures daily, with an increased focus on key touch point areas including all door handles, stair bannisters, lift buttons, toilets and washrooms
    • PPE: All visitors, including staff, have access to Personal Protective Equipment (PPE) at the venue
    • Hand Sanitisers: Increased hand sanitiser dispensers have been fitted at all key areas around the stadium including entrance and exit points, as well as other high traffic areas
    • Distancing Measures: A minimum 2m social distancing rule is currently in effect at Emirates Old Trafford, with reduced capacities across all suites to adhere to guidelines, especially in eating areas and meeting points. Room layouts have also been adjusted accordingly
    • Accreditation: All staff and visitors have been accredited to enter the site, with varying levels of access in certain areas to reduce suite capacities
    • Signage: Clear signage is in place across all areas of the venue, indicating correct entry and exit points as well as social distancing measures and sanitisation processes
    • Zoned Work Areas: Restricted work areas implemented across the site to limit the number of people in each zone, with dedicated one-way walkways to reduce crossover
  • The Venue: Emirates Old Trafford

    Quick Facts

    • 3,600m² of flexible event spaces to ensure appropriate social distancing measures
    • Large events facility in The Point - a 7m+ tall open plan event space, with floor to ceiling windows and extensive outdoor balcony
    • On-site 150-bedroom, four-star, Hilton Garden Inn with 85 rooms overlooking the famous pitch
    • Connected venue with internal bridge link access
    • Hilton Garden Inn Garden Grille Restaurant and Bar
    • Car parking for up to 700 cars, as well as direct transport links
    • Extensive outdoor balcony space and large floor-to-ceiling windows across all suites 
    • On-site Caffè Nero
    • Stadium WiFi
    • Experienced events team, with experience of running bio-secure events
    • On-site AV support to deliver hybrid event solutions


  • Contact Us

    Contact Us

    Given the current climate with COVID-19, we understand that you may have a number of questions and concerns.

    Our team are here to help, and we would welcome a discussion with you to talk about the safety measures we are currently putting in place.

    To talk to our team about hosting your event at Emirates Old Trafford, click the button below.

    Contact Us

EXPLORE: Emirates Old Trafford

Explore our venue with the 360° view of our hospitality suites to give you an idea of some of the spaces available at our renowned stadium. For a full breakdown of our available event spaces, visit our Emirates Old Trafford venue search page.

GALLERY: Emirates Old Trafford

Contact Us: 2020 and 2021 Availability!

If you want to discuss an event at Emirates Old Trafford, complete the form below and a member of our team will be in touch. 

Given the current climate with COVID-19, we understand that you may have a number of questions and concerns. Our team are here to help and advise you, and we would welcome a discussion with you to outline the measures we are currently putting in place. 

Contact Us