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16 Jul 2019

Hilton Garden Inn awarded coveted certificates

Hilton Garden Inn Emirates Old Trafford – outstanding in our field…
See what we did there?

The Hilton Garden Inn Emirates Old Trafford has notched up another two certificates on its bedposts; the TripAdvisor Certificate of Excellence and the HolidayCheck 2019 highly rated hotel certificate, for its outstanding customer service.

The certificates follow a number of recent accolades for the hotel, as only last month it clinched ‘Best Non-Match Day use of Venue’ at the Sports Business Awards, which celebrates the success of the ‘Ultimate Concert Packages’; the unique ticket inclusive hospitality packages launched for the Liam Gallagher concert in 2018. These were a UK first at a sports venue and offered fans the chance to watch the ex-Oasis front man from the comfort of their own hotel room.

In addition, the hotel has been recognised as the top Hilton Garden Inn within the UK, and named Affordable Hotel of the Year for 2019 for England in the 2019 Travel and Hospitality awards, as it impressed judges with its the modern and elegant interior, the level of quality throughout the hotel and, again, the high level of customer service.

Since opening its doors in September 2017, the hotel has hosted a number of prestigious events, including international cricket such as the ICC Cricket World Cup, and TheStadiumBusiness Summit and Awards.

Michael Hewson, General Manager, commented “It’s great to be winning awards such as these and purely for the fact that our guests are so happy with our service. It’s fantastic to continue to be recognised as one of the best in the industry, and is testament to our team who continue to drive the hotel to its successes.”

“The hotel has gone from strength to strength since opening, and we’ve had a phenomenal year so far, which is showing no sign of slowing down. We’re looking forward to the next six months and what that has in store for the team and the hotel.”

The Hilton Garden Inn, which is on-site at the home of Lancashire Cricket, boasts 150 rooms, 80 of which are pitch facing with balconies, a Caffè Nero and the Garden Grille restaurant and bar, was also recognised with a LovedByGuests 2019 award.

What’s next for the hotel?

Now that the ICC Cricket World Cup has come to a close and Hilton’s 100th birthday is behind them, the hotel is getting ready to welcome hundreds of event delegates, Lancashire Cricket fans and members attending the Vitality Blast and not to forget the upcoming 4th Specsavers Ashes Test in September.

And, as the Hilton Garden Inn approaches its second birthday, we’re excited to see what else the hotel has hidden under its comfy white sheets.

If you’re interested in booking a room at our award-winning hotel, our Reservations Team would love to hear from you. Visit the website here or call 0161 868 7100.