Emirates Old Trafford has been ‘Highly Commended’ in the VenueVerdict Awards and Accreditations for 2017.
BDRC’s ‘VenueVerdict’ provides the only venue accreditation programme determined entirely by the voice of the customer and is based on their meeting or event experience.
Emirates Old Trafford’s ‘Highly Commended’ verdict means that it has registered high scores of +60 and achieved over 40 positive Business Event Host responses in a twelve-month period.
The news further solidifies Emirates Old Trafford, which is home to Lancashire Cricket Club, an extensive Conference and Events offering and Hilton Garden Inn hotel, as one of the most respected multi-purpose venues in the country.
Angela Hodson, Head of Sales for Conferences, Events and Hospitality, said: “We’re delighted to have been ‘Highly Commended’ by Venue Verdict and are looking forward to furthering our Conference and Events work at Emirates Old Trafford in 2018.
“The team has recognised that we need to be flexible and responsive to our client’s needs, in order to meet the demands of their expectations – in the results we scored very highly on this.
“They’ve also done an incredible job in creating bespoke, quality events for clients over the last 12 months and we’ve been proud to see more well-known organisations, such as Solace and AutoTrader, enjoy their bookings with us.
“When delivering events, the customer’s experience is always on the forefront of our minds and, thanks to Venue Verdict, we’re thrilled to see that all the hard work is paying off!”
Natalie Wiseman, BDRC, added: "In an ever-evolving industry with a great deal of competition, it’s imperative for venues to stand out from their rivals.
“The VenueVerdict awards and accreditations highlight venues doing just that. Subscribers demonstrate their commitment to their customers, welcoming the opportunity to solicit feedback and action any potential service gaps.
“In turn, these customers have helped to show the venues which are at the top of their game and I’m delighted to announce the 2017 year-end winners; my congratulations goes to all those who have put in hard work in order to achieve these."
To find out more about Emirates Old Trafford’s Conference and Event offering, click here.